Frequently Asked Questions
What are your Wholesale Minimums?
For Phone In orders - Minimum $200 Opening Order - $100 Reorder
Online Orders - $150 minimum on all Orders
All orders must have a minimum of 3 per style
When will I receive my product(s)?
If there are no problems with your order, it will typically ship within 2 - 3 business days. However, there are certain times of the year that the shipping time will be delayed based on product demand and/or holiday. Please feel free to contact Customer Service to inquire further.
What if my product(s) is not in stock?
If your product is out of stock, it will be placed on backorder as long as the backorder totals $50 or more. If the backorder is less than $50, it will automatically be canceled. It will be noted on the bottom of your invoice if your backorder order was canceled.
What if my product(s) is damaged when I receive it?
If your order has damages or shortages, please call or email Customer Service within 30 days of receiving order. Please have the invoice number ready. You will be given the option to receive a replacement or credit. The replacement will be sent to you via free freight.
I am having issues checking out?
This happens occasionally, the best way to get this resolved quickly is to email us at Customer Service or call us at 866.382.0737, so that we can evaluate your issue and get it taken care of.
How do I order online if I am NET30?
Unfortunately we can only process credit card payments on our website. If you would like to place an order with us and are a NET30 customer, please call us at (866-382-0737) and we will be happy to assist you!
How often do you release New Designs?
Typically we release new designs around our January and July Wholesale Markets. We are working towards several releases throughout the year. Check out and Sign up for our email list to be the first to know of our new products.
How do I get my store onto your Store Locator?
We are currently working on a form you can fill out, but the best way is to email us at Customer Service and provide your full business name and business address!