For phone-in orders - minimum $200 opening order - $150 reorder.

Online orders - $150 minimum on all orders.

All orders must have a minimum of 3 per style.

All orders ship via UPS for a flat rate of $15.00.

The exception to this rule is orders that contain pre-order items. If your order contains pre-order items, they will ship separately from in-stock items. All pre-orders ship for a lower flat rate of $10. If your order contains both in-stock items and pre-order items, you will pay shipping for each ship date, and full shipping fees are due at the time of order.

If your product is out of stock, it will be placed on backorder as long as the backorder totals $50 or more. If the backorder is less than $50, it will automatically be canceled. It will be noted on the bottom of your invoice if your backorder order was canceled.

Yes, our products arrive ready to sell! All pieces arrive on a card or hangtag (with the required licensing stickers applied, if applicable), and with barcodes on and ready to scan!

All Seasons Jewelry products are lead free. Most products are also nickel free. The exception to this are any products with vintage tone plating. These select products do contain nickel. 

This happens occasionally, the best way to get this resolved quickly is to email us at Customer Service or call us at (866) 382-0737, so that we can evaluate your issue and get it taken care of.

At this time, we can only process immediate ship orders on our website. If you would like to place an order with a delayed ship date, please email us at customerservice@seasonsjewelry.com or call us at (866) 382-0737 and we will be happy to assist you!

Unfortunately we can only process credit card payments on our website. If you would like to place an order with us and are a NET30 customer, please call us at (866) 382-0737 and we will be happy to assist you! Or, you can shop on our Faire Wholesale page with NET60 terms. 

Typically we release new designs around our January and July Wholesale Markets. We are working towards several releases throughout the year. Sign up for our email list to be the first to know of our new products - see form at the bottom of this page!

If there are no problems with your order, it will typically ship within 2 - 3 business days. However, there are certain times of the year that the shipping time will be delayed based on product demand and/or holiday. Please feel free to contact Customer Service to inquire further.

All orders are typically shipped UPS Ground, USPS, or FedEx Collect.

Items will ship as they become available. If your order contains pre-order items, they will ship separately from in-stock items. All pre-orders ship for a lower flat rate of $10. If your order contains both in-stock items and pre-order items, you will pay shipping for each ship date, and full shipping fees are due at the time of order.

Minimum Advertised Price - The lowest allowed advertised price. View the policy here.

Like many businesses, we’ve been impacted by higher import, manufacturing, and freight expenses. We’ve absorbed nearly 40% of these increases ourselves and have only adjusted prices by an average of 10–12%. The good news? 
- Most MSRPs still provide close to a 60% margin.
- Our quality and craftsmanship remain unchanged.
- Our customer service is as responsive as ever.
- And yes, we’re still rolling out new designs every season!

All returns must be authorized by our customer service department within 14 days of delivery. Please call 866-382-0737 for return authorization. A restocking fee of 25% may be applied at the discretion of Seasons Jewelry.

If your order has damages, please review our warranty policy to start a claim.

Yes, we have a permanent showroom in Atlanta! You can find us in Building 2, on the 6th Floor, in Showroom 667A. We try to open up for all the major shows - click here for more dates and information.

You can find Seasons Jewelry in the Cathy & Co. showroom in Dallas starting in January 2025. We also sell at other trade shows throughout the year. Click here to see where we will be this year!

Appointments are great, but absolutely not necessary!

If you would like to make an appointment, registered and logged in wholesale users can sign up for an appointment here.